Last October after George and I got over the initial shock, excitement and stress of buying a home in Loreto Bay, our first thought was "When's the next homeowner event?" We bugged our customer care rep throughout the winter months with that refrain. But we kept getting the same "I don't know" answer. So we decided to go ahead and plan a trip for April after being told - countless times - that a homeowners' event just wasn't in the works any time soon. So imagine our chagrin when we learned of the June event shortly after our trip in April. We were disappointed. But that disappointment is nothing compared to our anger at the news this evening that the October event - for which we've already made reservations and plans - has been canceled due to limited flights to Loreto.
No one from Loreto bothered to ask us - or to our knowledge any other homeowners - if we'd/they'd secured reservations for the event. We did. We also rearranged our work schedules and inconvenienced employers and co-workers in order to attend this much anticipated event. And now we're told we get to repeat that performance once the new homeowner event details are released. The problem is that we will now suffer airline penalties for changing our plans. And I'm sure there are many others in the same boat.
Shame on you, Loreto Bay! Do right by your homeowners and schedule a second event for those who are unable to attend the June event. Because the fact of the matter is that the airlines aren't planning on reinstating those lost flights until next summer!
If there are any other homeowners out there with an opinion, please let us know.
P.S. We also sent an e-mail to Renee at Loreto Bay expressing the above sentiments.